Zelara Echo

Zelara Echo is a fully customisable AI chat agent built to manage conversations across your website, WhatsApp, social media, SMS and internal messaging platforms. Echo responds instantly to enquiries, supports bookings and sales, captures leads and provides accurate information without delay while matching the tone and style of your brand.

Echo is designed to adapt to your existing workflows. It reads your processes, connects to your tools, updates your CRM and automates tasks behind the scenes so it feels like a natural part of your digital presence rather than a generic chatbot.

With support for advanced logic, structured responses and multi-step actions, Echo can handle customer support, product guidance, sales qualification and internal communication. It follows your rules, executes your tasks and keeps conversations compliant, consistent and on brand.

Echo operates continuously, managing high volumes with zero downtime and delivering quick, accurate and efficient interactions that enhance both customer experience and operational performance.